air123 Privacy Policy – How We Protect Your Data

1 Who This Policy Applies To

This Privacy Policy applies to all individuals who access, register with, or use the air123 platform at air123.vu and any associated mobile application. It covers how air123 collects, uses, stores, and protects your personal data in connection with your account and your use of the platform's gaming, betting, and payment services.

By registering an account on air123, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and use of your personal data as described here. If you do not agree with any part of this policy, please do not register or continue using the platform.

This policy is written for Filipino players and is aligned with the platform's focus on the Philippines market. All personal data matters should be directed to [email protected].

2 Information We Collect

air123 collects personal data in several ways – information you provide directly, information generated by your use of the platform, and information received from third-party verification services during the KYC process.

Information you provide directly:

• Full legal name, date of birth, and nationality
• Philippine residential address
• Email address and mobile number
• Government-issued Philippine ID details submitted during KYC verification
• Preferred local payment channel details (bank account or e-wallet registered in your name)

Information generated by your platform use:

• Login timestamps, device type, operating system, and IP address
• Game session history, bet amounts, and win/loss records
• Deposit and withdrawal transaction records, all denominated in Philippine Peso
• Customer support communications
• Cookies and session data as described in Section 6

air123 does not collect credit card numbers, cryptocurrency wallet addresses, or financial credentials beyond what is needed to confirm local PHP payment channel ownership during the KYC process.

3 How We Use Your Data

Personal data collected by air123 is used for the following purposes only:

• Account creation and verification: To confirm your identity, verify your age (21+), and establish your player account.
• Payment processing: To facilitate PHP deposits to your account balance and to process withdrawal requests to your verified local bank account or e-wallet.
• Platform security: To detect and prevent fraudulent access, suspicious account activity, and prohibited conduct as defined in the Terms and Conditions.
• Customer support: To respond to your enquiries, resolve account issues, and assist with any platform-related concerns you raise.
• Legal and compliance obligations: To maintain records required for financial, identity, and operational compliance purposes.
• Platform improvement: To analyse aggregate, anonymised usage patterns that help us improve the platform experience for all players.

air123 does not use your personal data to create advertising profiles, sell leads to third-party marketers, or for any purpose that falls outside of direct platform operation and legal compliance.

4 Legal Basis for Processing

air123 processes your personal data on the following legal bases:

• Contractual necessity: Processing your registration data, identity verification, and payment information is necessary to provide the services described in the Terms and Conditions. Without this processing, we cannot operate your account.
• Legal obligation: Certain data retention and identity verification processes are required by applicable financial and operational compliance frameworks.
• Legitimate interests: Security monitoring, fraud prevention, and aggregate platform analytics are conducted on the basis of air123's legitimate interest in maintaining a safe and functional platform for all players.
• Consent: Where processing is not covered by the above bases, air123 will seek your explicit consent before proceeding. You have the right to withdraw consent at any time by contacting [email protected], though withdrawal may affect your ability to use certain platform features.

5 Third-Party Disclosure

air123 does not sell personal data to third parties. We share your personal data only where it is necessary for the operation of the platform and only with parties who are contractually bound to handle it securely.

All third-party service providers engaged by air123 are required by contract to use personal data only for the stated purpose and to apply data security standards consistent with this policy. air123 does not permit third-party partners to use your data for their own marketing or profiling purposes.

In the event that a legal authority presents a lawful order requiring disclosure of specific player data, air123 will comply with that order to the extent required and, where permitted by law, will notify the affected player.

6 Cookies and Tracking

air123 uses cookies and similar technologies to support platform functionality, maintain your login session, and collect anonymised data on how the platform is used. Cookies do not contain your password, payment details, or any directly identifiable personal information.

Types of cookies used on air123:

• Essential cookies: Required for the platform to function. These manage your login session, maintain game state continuity, and support security features. They cannot be disabled without affecting platform functionality.
• Analytics cookies: Collect anonymised data on page visits, session durations, and feature usage to help air123 understand how the platform is used and where it can be improved.
• Functional cookies: Remember your language and display preferences across sessions.

You can control non-essential cookies through your browser settings. Disabling cookies entirely may affect platform performance and session continuity. air123 does not use cross-site tracking cookies for advertising or third-party profiling purposes.

7 Data Security

Protecting your personal data is a core operational requirement for air123, not an afterthought. The following security measures are in place across the platform:

While air123 takes all reasonable technical precautions, no online system can guarantee absolute security against all possible threats. You are responsible for keeping your account password confidential and for reporting any suspected unauthorised access to [email protected] immediately.

8 Data Retention

air123 retains personal data for as long as your account remains active and for a defined period after account closure. Retention periods reflect the following considerations:

• Transaction and game history records are retained for a minimum period after each transaction to support any disputes, corrections, or compliance reviews.
• KYC identity documents and verification records are retained as required by applicable operational compliance and anti-financial crime obligations.
• Support correspondence is retained for a reasonable period to provide context for any follow-up queries.
• Anonymised and aggregated analytics data may be retained indefinitely as it contains no personally identifiable information.

When retention periods expire, personal data is securely deleted or irreversibly anonymised so that it can no longer be associated with any individual. If you close your account voluntarily, the standard post-closure retention period still applies to records that are required for compliance purposes.

9 Your Data Rights

As a player in the Philippines, you have the following rights in relation to the personal data air123 holds about you. To exercise any of these rights, contact [email protected] with your registered account details.

air123 will respond to data rights requests within a reasonable timeframe. Where a request cannot be fulfilled in full – for example, where retention is required by a legal obligation – we will explain the reason clearly. There is no charge for submitting a data rights request.

10 Policy Updates

air123 may update this Privacy Policy from time to time to reflect changes in how the platform operates, changes in applicable requirements, or improvements to our data handling practices. When material changes are made, the updated policy will be published on this page with a revised effective date shown at the top.

For significant changes that affect how your personal data is used in a new way, air123 will take reasonable steps to notify registered players through the platform or via your registered contact details before the change takes effect. Your continued use of the platform after a policy update constitutes acceptance of the updated terms.

11 Contact Us

If you have any questions about this Privacy Policy, want to exercise a data right, or have concerns about how your personal data is being handled, please contact the air123 support team at [email protected].

For account-level security concerns – such as suspected unauthorised access – please contact support immediately so the team can take prompt protective action on your account. For general questions about how air123 works, the FAQ page covers many common topics about account management, payments, and gameplay.